Terms & Conditions

Welcome to Hagley Carpets & Flooring. By using our website and purchasing our products, you agree to these terms and conditions.

1. General

These terms and conditions govern your use of our website and the purchase of products from Hagley Carpets & Flooring. By placing an order, you confirm that you accept these terms.

2. Products and Pricing

All product descriptions, images, and prices are subject to change without notice. We make every effort to ensure accuracy, but errors may occur. Prices are in GBP and include VAT where applicable.

3. Orders and Payment

All orders are subject to acceptance and availability. We reserve the right to refuse any order. Payment must be received before goods are dispatched unless otherwise agreed.

4. Delivery

Delivery times are estimates and not guaranteed. We will make every effort to deliver within the stated timeframe. Please see our Shipping Policy page for full details.

5. Returns and Refunds

Please refer to our Returns Policy for information about returning products and obtaining refunds.

6. Installation Services

Where installation services are provided, these will be carried out by qualified professionals. Installation terms will be agreed separately.

7. Liability

We accept no liability for any indirect or consequential loss. Our liability is limited to the purchase price of the goods.

8. Privacy

We are committed to protecting your privacy. Please see our Privacy Policy for details on how we handle your personal information.

9. Changes to Terms

We reserve the right to update these terms and conditions at any time. Changes will be posted on this page.

10. Contact

If you have any questions about these terms and conditions, please contact us.

Last updated: November 2025